Frequently Asked Questions

Yes. Peeklogic Connector can be installed and configured in 30 minutes, based on the median setup time across 500+ customer implementations. The exact setup time may depend on field mapping, sync rules, Salesforce objects, Jira projects and admin access.

Peeklogic Connector works with Salesforce Classic and Lightning. It supports standard and custom Salesforce objects, including complex relationships. Peeklogic also mentions support for Service Cloud and Sales Cloud.

Peeklogic Connector supports real-time sync and automatic updates between Salesforce and Jira. It offers two-way synchronization for Salesforce objects and Jira issues, including standard fields, custom fields, statuses, comments and attachments.

Users can contact the Peeklogic support team through the Support tab to get personalized and timely help with errors, setup questions and connector monitoring.

Peeklogic provides expert integration support through the Support tab. Users can contact the team for personalized and timely assistance.

Peeklogic Connector uses a direct connection with no third-party data handling.

Peeklogic Connector uses a direct connection without third-party data handling. It also mentions enterprise security and SOC 2 compliance. The company states that data privacy and security are part of its core approach.

• Free – ideal for simple integration scenarios and professionals who need a flexible setup.
• Professional – $3,600 per year. This plan is ideal for standard and advanced integration scenarios. A 30-day free trial is available.

cancellation, renewal and refund rules should be confirmed in the subscription agreement, AppExchange terms or directly with Peeklogic