Configure mapping for manual creation of Jira Issue

Navigate to ‘Project Settings’ and choose the desired Project and Issue Types.

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Click on ‘Manual Create’ to initiate the creation of a new Automation.

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Enter Process Name and select the Salesforce object for which you wish to configure mapping with Jira Issue.

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Choose a Jira Field and select the type of mapping:

  • Field Reference: Select the corresponding Salesforce Field with a similar type.
  • Default Value: Define the default value for the Jira field.

 

Click on ‘+Add’ to include more fields for mapping.

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Additionally, you can map Jira Fields like Assignee, Reporter, etc., to Salesforce Fields.

  • Map the appropriate fields and click on the ‘gear’ icon.

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Then you can locate users by their email address.

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