Configure mapping for manual creation of Jira Issue
Navigate to ‘Project Settings’ and choose the desired Project and Issue Types.
Click on ‘Manual Create’ to initiate the creation of a new Automation.
Enter Process Name and select the Salesforce object for which you wish to configure mapping with Jira Issue.
Choose a Jira Field and select the type of mapping:
- Field Reference: Select the corresponding Salesforce Field with a similar type.
- Default Value: Define the default value for the Jira field.
Click on ‘+Add’ to include more fields for mapping.
Additionally, you can map Jira Fields like Assignee, Reporter, etc., to Salesforce Fields.
- Map the appropriate fields and click on the ‘gear’ icon.
Then you can locate users by their email address.