How does it work?
Authorization from Salesforce to Jira
Jira Connector uses Named Credentials for Authorization.
There are 2 types of Named Credentials: Named Principal and Per User.
Common between them is:
- Jira Connector uses the username and API token from Jira.
Difference between them is:
- Named Principal uses only one API user for all users to access the server.
- Per User uses individual user level. For Named Credentials Per User is required to share it for Profiles and Create Authentication Settings for External Systems for each user which uses Peeklogic Jira Connector where Jira username and Jira API token are used.
Authorization from Jira to Salesforce
Jira Connector uses Connected App for Authorization.
Communication between services
Communication takes place with the help of Rest API which uses GET, POST, PUT methods.
For encrypted Peeklogic Jira Connector uses standard protocol HTTPS and TLS1.2.
