Jira Admin Settings
Custom Jira Admin Settings
Navigate to Custom Settings -> Jira Admin Settings.
Click on ‘Manage’.
- Jira search for user picker fields – find users in Jira.
- Save Jira Comment as CaseComment – save comments that are synced from Jira into CaseComments in Salesforce.
- Sync Case Attachments – enables Case Attachments synchronization.
- Many To Many Issue Relationships – In case your business case allows you to have the same Jira Issue related to multiple Salesforce Cases or other object’s records, here are steps to enable Many-to-many relationships.
- OrganizationId – In case you are using Tempo integration.
- Mention Users (Notification) All – notify tagged Salesforce user in Jira comment, even Jira Issue is not associated with Salesforce record.
- Enable Case Feeds Sync – CaseFeeds synchronization.
- Jira Server platform – In case you are using Jira Server integration.
- Save Public Jira Notes as Case Comments – save public comments that are synced from Jira into CaseComments in Salesforce.
- Sync Attachment From Jira To Salesforce – enables synchronization of attachments from Jira to Salesforce.
- Sync ‘Jira Issue’ associated with an SF / Disable Issue Links Synchronization – enables creating in Peeklogic Jira Issue object records that are linked to Salesforce Records.
- Mention Users (Notification) Only Linked – notify tagged Salesforce user in Jira comment if current Jira Issue is associated with Salesforce records.
- Display Username In Comment Header – when enabled, comments created in Salesforce are displayed with a header that includes the Salesforce user’s name.
- Add Jira Username To Comment Header – when enabled, comments created in Jira are displayed with a header that includes the Jira user’s name.
- Sync Only Public JSM Comments – when enabled, only public JSM comments are synchronized. Internal/private comments in Jira will not appear in Salesforce.
- Make Jira Comments Internal Only – when enabled, all Jira comments in Chatter will be visible only to internal users. Community/portal users will not be able to see them.
Translate Peeklogic Jira Connector to other Languages
You can translate your Salesforce and Jira integration to any language with the help of Peeklogic Jira Connector.
We’ll take translation to Spanish as an example. We’ll add a translation for the label ‘Related JIRA Issues’ in this manual.
Navigate to Setup / Custom Labels / Find labels you’d like to translate.
Click ‘Add Translation’ for your Salesforce and Jira Integration.
Navigate to the Salesforce record to see if translation is applied.
It may take a few minutes for translation to become visible, and you may need to clear your browser’s cache.
