Notify Salesforce record Owner about created Jira Issue Comment
In the Start, choose the Peeklogic Issue Comment object and select A record is created in the configure trigger.
In the Get Records element, choose Peeklogic Jira Issue object and set condition:
Id -> Equals -> {!$Record.peeklogic_jc__Jira_Issue__c}.
n the Get Records element, choose the necessary Salesforce object and set condition:
Id -> Equals -> {!Get_Jira_Issue.peeklogic_jc__Object_Connect__r.Name}.
In the Decision element, check whether the Salesforce record is found. Set condition for that:
{!Get_Case} -> Is Null -> {!$GlobalConstant.False}.
Choose Send Email in Action element, populate values:
- Body: create variable with type Text Template;
- Recipient Address List: {!Get_Case.Owner:User.Email};
- Rich-Text-Formatted Body: {!$GlobalConstant.True};
- Sender Email Address: email that you prefer to use;
- Subject: create text for that.
The Salesforce record owner gets email notification every time a Jira comment is created on the associated Jira Issue with the Salesforce record.
