Salesforce Notification

Deploy Jira fields that will be needed in flow.

 
Email Notification about change Status

  • Create Record-Triggered Flow.
  • Select ‘Peeklogic Jira Issue’ as triggered object and configure trigger when record is updated.

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  • Set Conditions

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  • Add an ‘Action’ element and configure it.

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  • Create an Email Template.

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  • Create link to Issue if needed:
    LEFT({!$Api.Partner_Server_URL_340},FIND(“/services”, {!$Api.Partner_Server_URL_340})) & {!$Record.Id}

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  • Save and activate Flow.

 

Email will look like this:

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SF Notification about change Status

  • Create Record-Triggered Flow.
  • Select Peeklogic Jira Issue as triggered object and configure trigger when record is updated.

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  • Set Conditions.

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  • Create new Custom Notification.

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  • Add the ‘Get Records’ element. 

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  • Add the ‘Decision’ element and check if Custom Notification was found.

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  • Create a new text variable ‘UserIds’.

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  • Add an ‘Assignment’ element and use the just created variable ‘UserIds’.

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  • Add an ‘Action’ element and select ‘Send Custom Notification’ action.

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  • Create Notification Template.

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  • Save and activate Flow.

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Notification will look like this:

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