Integration User requirements
Salesforce Account: You’ll need an active Salesforce account to install the Peeklogic Jira Connector package from AppExchange.
Integration user in Salesforce: You will need to have an integrated user with a Salesforce Administrator Profile.
Permissions: Ensure that you assign ‘Peeklogic Jira Connector’ permission set to users who will use the application in Salesforce.
Jira Account: You’ll need an active Jira account to connect with the Peeklogic Jira Connector.
Integration user in Jira: You will need to have an integrated user with all permissions to Jira Projects and Issue Types. To manage the Peeklogic Jira Connector app – the user should have Jira Administrator permissions.
Peeklogic Jira Connector License: You will need to have a Peeklogic Jira Connector license to use the integration tool.
API Access: For the integration to work, Jira often requires API access. You might need to generate API tokens or obtain API keys for authentication.
Configuration and Setup: Familiarize yourself with the configuration steps and setup procedures provided by Peeklogic for integrating Salesforce with Jira. This might involve creating connections, mapping fields, setting up triggers, etc.
Maintenance and Support: Be prepared for ongoing maintenance, updates, and support requirements for the integration tool. It might involve troubleshooting, updates to adapt to Jira API changes, or resolving compatibility issues.
